Gibson receives orders for its products from various customers 
using EDI (Electronic Data Interchange), which is the process of 
receiving orders through a standardized electronic format. These 
orders are loaded into Oracle ERP Cloud. The client found this 
flow cumbersome, error prone as it was hard to track and re-process 
orders during time of failures. Gibson was made aware of the 
potential of having API based integrations which are seamless and 
near real-time and can potentially tap into automation and 
reprocessing as well. This led the client to engage with OSI Digital 
to implement this change as an initial pilot.