OSI Insights

The 10x Speed Secret: How Cross-Functional Teams Accelerate Innovation

Written by Satish Velagapudi | Nov 25, 2025 5:08:49 PM

Author: Satish Velagapudi

Breaking silos to deliver impact at startup speed within enterprise scale

Why Traditional Structures Fail Modern Tech
Imagine launching a feature in weeks instead of months or having engineers who understand business impact, not just code. For many Indian tech companies, legacy siloed structures—where engineering builds, product defines, and operations maintains—slow innovation and limit ownership. Each handoff adds days or weeks, and top talent increasingly seeks roles with tangible impact. Startups and global leaders show that speed, collaboration, and empowerment are now the new benchmarks for sustainable growth.

The Cross-Functional Advantage
Forward-thinking organizations are moving away from linear workflows toward unified, cross-functional teams. These teams combine engineers, designers, product managers, data scientists, and operations specialists around shared outcomes and goals. The result: faster decision-making, fewer handoff delays, and a culture of shared accountability. As Peter Drucker wisely said, “Culture eats strategy for breakfast.” Companies embracing cross-functional models are proving that alignment, ownership, and purpose drive superior performance.

Three Leading Cross-Functional Models
Organizations are implementing distinct models tailored to scale and mission:

  1. Squads – Inspired by Spotify, squads are end-to-end teams responsible for entire user journeys. Flipkart organizes squads around experiences like “Search & Discovery” or “Payments,” ensuring accountability and shared success.
  2. Pods – Mission-driven pods, such as Swiggy’s delivery optimization teams, bring together diverse experts to tackle specific goals, reducing decision cycles from months to days.
DevOps Factories – TCS exemplifies this model by merging development and operations into a single workflow, eliminating handoffs and fostering continuous collaboration from design to maintenance.
Enabling Cross-Functional Success
For cross-functional teams to thrive, three key enablers are essential:

  • Smart Processes: Reimagined stand-ups, OKR alignment, blameless postmortems, and cross-role rotations ensure continuous learning and shared visibility.
  • Connected Tools: Feature flags, unified monitoring, collaborative documentation, and end-to-end workflow systems break information silos and enhance responsiveness.
  • Continuous Learning: Reskilling programs, shadowing exercises, and human-in-the-loop practices maintain team adaptability and capability growth

Learning from Global and Local Leaders

Global examples provide guidance, but Indian tech companies are innovating their own models. Amazon’s two-pizza teams and Spotify’s squads inspired scalable autonomy, while Indian trailblazers are localizing these approaches: CRED aligns full-stack teams on product goals, Ola builds city-specific hyperlocal squads, and Zerodha embeds engineers with finance specialists. By combining global lessons with local execution realities, organizations achieve faster delivery and deeper impact.

The Future Belongs to Cross-Functional Teams

The shift to cross-functional teams isn’t a trend—it’s a survival strategy. Service-driven organizations are becoming product-led, hierarchical structures are giving way to horizontal collaboration, and delivery-focused processes are evolving into innovation-centric cultures. Companies like OSI Digital are embracing hybrid models that integrate global best practices with local insights, proving that when silos are broken and customer-centric teams are empowered, remarkable speed and impact are possible. The future of tech innovation belongs to those building these power teams today.

 

Satish Velagapudi, Practice Director, DE-PO at OSI Digital

Satish brings over 20 years of experience in product management, solutions engineering, and user experience design, helping organizations and individuals exceed expectations. He has served as Digital Transformation Officer for an Indian state, overseeing the launch of 745 G2C and G2B services across 34 departments, and held key roles at CA (now Broadcom), Hewlett Packard Enterprise, and Indus Networks. At 25, he founded a start-up and built innovative products, including the TuitionTree learning portal, AsmallIndia, and EVO 365, the world’s smallest-form-factor smartwatch. Satish is a strong advocate of empathy-driven design, putting customers, clients, and end users at the center of every solution.