OSI Insights

Data Sheet: Salesforce Service Cloud

Written by Karen Dosanjh | May 24, 2023 10:27:30 AM

Salesforce Service Cloud is a customer relationship management (CRM) platform for customer service and support which enables users to automate service processes, streamline workflows and find key articles, topics, and experts to support customer service agents. Service Cloud helps foster personalized relationships with every customer across multiple channels 
and devices. It is designed to support current, past, and future client requests for assistance with products and services. With OSI Digital’s business expertise and years of experience with Salesforce Service Cloud, we can help you successfully deploy and optimize your Service Cloud implementation